Remove an Inbox
Creation date: 6/10/2026 12:31 PM
Updated: 6/10/2026 2:04 PM
Overview
This article helps you delete an inbox you no longer use. You may need this when a fax line, location, or routing destination is retired.
Before you begin
- You need access to Config.
- You need access to Practice Inbox settings.
Steps
- Click Config.
- Click Inbox.
- Click the Inboxes tab.
- Find the inbox you want to remove.
- Click Remove.
- Confirm the deletion when the prompt appears.
Troubleshooting
- If you are not sure whether the inbox is still in use, then review documents assigned to that inbox before you remove it.