Overview
This article helps you choose the correct document type for a Practice Inbox document. You may need this before you route, split, or import the document.
Steps
- Click Inbox.
- Open the document.
- Click the document type in the header.
- Enter text in the search box if you want to narrow the list.
- Click the correct document type.
- Review the updated document type in the header.
Troubleshooting
- If you cannot change the document type, then the document may already be imported to the electronic health record (EHR).
- If the document is a text message or voicemail, then the type may be fixed and not editable.
- If the document type you want is not found, it may not be enabled for Inbox. You will need to ask your manager.