Reply to a Fax
Creation date: 6/10/2026 1:19 PM
Updated: 6/10/2026 2:06 PM
Overview
This article helps you send a fax reply from a Practice Inbox document. You may need this when you want to respond to the sender from the same document workflow.
Before you begin
- The document must not be a text message or voicemail.
- You should confirm the patient is assigned before you send the reply.
Steps
- Click Inbox.
- Open the document.
- Click the Reply icon in the header.
- Review the reply fax details.
- Complete the fax form.
- Send the fax.
Troubleshooting
- If you do not see Reply, then the document may be a text message or voicemail.
- If the fax form is missing sender details, then confirm the inbox has a fax number configured.