Overview
This article helps you remove a document from the pending inbox list. You may need this when the document should not stay in the active work queue.
Steps
- Click Inbox.
- Open the document.
- Click the Document tab.
- Click Delete Document.
- Enter a deletion reason if the document was not imported to the electronic health record (EHR).
- Click Delete, or click Delete & Next if you want to move to the next document.
- Look for the confirmation message.
Troubleshooting
- If the document was not imported to the EHR, then enter a reason before you continue.
- If the document already shows Deleted, then the item is already archived from pending work.