Overview
This article helps you open and act on all documents created from the same original transmission. You may need this when a fax was split into multiple related items.
Steps
- Click Inbox.
- Open one of the split documents.
- Click Show All at the top of the document view.
- Review all visible documents from the transmission.
- Click Collapse All or Expand All if you want to change the page layout.
- Click Import All if every visible document is ready for the electronic health record (EHR).
- Click Delete All if every visible document should be removed from pending work.
Troubleshooting
- If Import All is disabled, then at least one visible document is missing a patient, a document type, or another required import field.
- If Delete All is disabled, then one or more visible documents may already be archived.