Overview
This article helps you create a new workflow. You may need this when you want the system to react to a trigger and run one or more actions.
Before you begin
- You need access to Config.
- You should know what event should start the workflow.
Steps
- Click Config.
- Click Intelligence.
- Click Workflows.
- Click Add a Workflow.
- Enter a name in the field with the placeholder Name this workflow.
- Click the trigger field with the placeholder Search or select a trigger.
- Select the trigger you want to use.
- Click Add Filter if you want to limit when the workflow runs.
- Click Add Action.
- Configure the action fields that appear.
- Click Save Workflow.
Troubleshooting
- If Save Workflow does not work, then add a workflow name first.
- If you picked the wrong trigger, then click Change and select a new one.