Delete a Knowledge Base Document

Overview

Before you begin

• You need a document in Mine.

Steps

1. Click Config.
2. Click Intelligence.
3. Click the Knowledge Base tab.
4. Click Mine.
5. Find the document you want to remove.
6. Open the action menu for that document.
7. Click Delete.
8. Review the Delete Document confirmation.
9. Confirm the deletion.

Troubleshooting

• If Delete is not available, then the document may be a system document.