View Payer Details

Overview

This article helps you open the payer detail dialog. You may need this when you want to review payer contact information or eligibility support before mapping.

Before you begin

• You need access to All Payers.

Steps

1. Click Config.
2. Click Eligibility.
3. Click All Payers.
4. Find the payer you want to review.
5. Click the payer row.
6. Review Payer Information.
7. Review Stedi ID, Phone, and Address.
8. Review Eligibility Status.
9. Close the dialog when you are finished.

Troubleshooting

• If the dialog does not open, then click the row again.
• If Eligibility Checks shows ✗ Not Supported, then that payer cannot be used for eligibility checks.
• If the dialog shows Enrollment Required, then your organization must complete clearinghouse enrollment before running eligibility checks.