Print, Download, Forward, or Open Patient View

Creation date: 6/10/2026 1:19 PM    Updated: 6/10/2026 2:06 PM

Overview

This article helps you use the document options menu in Practice Inbox. You may need this when you want a paper copy, a local file, a forwarded fax, or a quick link to the patient record.

Before you begin

  • For forwarding, you need the destination fax number.
  • For forwarding, you need an inbox with a fax number to send from.

Steps

  1. Click Inbox.
  2. Open the document.
  3. Click the ... menu in the header.
  4. Click Print to open a printable version.
  5. Click Download to download the document.
  6. Click Forward to send the document by fax.
  7. Click Open Patient View to open the patient record if a patient is assigned.

Troubleshooting

  • If Open Patient View is disabled, then assign a patient to the document first.
  • If Forward does not work, then make sure you enter a fax number and choose a sending inbox with a fax number.