Delete a Document from Pending Work

Creation date: 6/10/2026 1:21 PM    Updated: 6/10/2026 2:07 PM

Overview

This article helps you remove a document from the pending inbox list. You may need this when the document should not stay in the active work queue.

Steps

  1. Click Inbox.
  2. Open the document.
  3. Click the Document tab.
  4. Click Delete Document.
  5. Enter a deletion reason if the document was not imported to the electronic health record (EHR).
  6. Click Delete, or click Delete & Next if you want to move to the next document.
  7. Look for the confirmation message.

Troubleshooting

  • If the document was not imported to the EHR, then enter a reason before you continue.
  • If the document already shows Deleted, then the item is already archived from pending work.