Review Fax Logs
Creation date: 6/10/2026 1:25 PM
Updated: 6/10/2026 2:00 PM
Overview
This article helps you review fax activity by fax number and date range. You may need this when you want to confirm send status, troubleshoot delivery, or search for a fax record.
Before you begin
- You need access to Config.
- You need access to Practice Inbox settings.
- The Fax Logs tab must be available for your organization.
Steps
- Click Config.
- Click Inbox.
- Click the Fax Logs tab.
- Select the fax number you want to review.
- Select a date range.
- Enter search text if you want to narrow the results.
- Click a column heading if you want to sort the results.
- Review the matching fax records.
Troubleshooting
- If you do not see Fax Logs, then your organization may not have an available fax log view or a fax-capable number.
- If no records appear, then confirm the fax number and widen the date range.