Overview
This article helps you update or remove an existing outbound call action. You may need this when the script, description, or prompts change.
Before you begin
- You need at least one outbound call action.
Steps
- Click Config.
- Click Intelligence
- Click Automated Calls.
- Stay on Outbound.
- Find the action in the table.
- Click Edit to update the action.
- Click Delete to remove the action.
- Save your changes if you edited the action.
Troubleshooting
- If you cannot find the action, then enter text in Search for an action.
- If you are not sure whether the action is still used, then review it before you click Delete.