Re-index a Knowledge Base Document
Creation date: 6/10/2026 1:36 PM
Updated: 6/10/2026 1:43 PM
Overview
This article helps you restart indexing for a knowledge base document. You may need this when document content changed and downstream tools need the updated version.
Before you begin
- You need at least one document in Documents.
Steps
- Click Config.
- Click Intelligence.
- Click Knowledge Base.
- Stay on Documents.
- Find the document you want to re-index.
- Open the action menu for that document.
- Click Re-index.
- Wait for the success message that re-indexing started.
Troubleshooting
- If re-indexing fails, then try again after the page finishes refreshing.