Review Document History
Creation date: 6/10/2026 1:36 PM
Updated: 6/10/2026 1:43 PM
Overview
This article helps you review earlier versions of a knowledge base document. You may need this when you want to confirm what changed over time.
Before you begin
- You need an existing document in Mine.
- The document must not be a system-required document.
Steps
- Click Config.
- Click Intelligence.
- Click Knowledge Base
- Click Forms
- Open the document you want to review.
- Click History.
- Review the available document versions.
- Close the history view when you are finished. [NEEDS INFO: Confirm whether this modal includes restore actions or view-only history.]
Troubleshooting
- If History does not appear, then the document may be new, system-required, or not eligible for history review.