Upload a Form for Analysis

Creation date: 6/10/2026 1:37 PM    Updated: 6/10/2026 1:42 PM

Overview

This article helps you upload a form so the system can analyze it. You may need this when you want to prepare a form for schema editing and future use.

Before you begin

  • You need access to Knowledge Base.
  • You need a Portable Document Format (PDF) file.

Steps

  1. Click Config.
  2. Click Intelligence.
  3. Click Knowledge Base.
  4. Click Forms.
  5. Click Upload Form.
  6. Drag your PDF into the upload area, or click the upload area to browse.
  7. Enter a value in Document Name.
  8. Click Upload & Analyze.
  9. Wait for the success message that the form is being processed.

Troubleshooting

  • If you see an invalid file type message, then upload a PDF file.
  • If Upload & Analyze is disabled, then make sure a file is selected and Document Name is filled in.
Onboarding, setup, org-level config