Delete a Form

Creation date: 6/10/2026 1:38 PM    Updated: 6/10/2026 1:42 PM

Overview

This article helps you remove a form from the knowledge base. You may need this when the uploaded form is no longer needed or was added by mistake.

Before you begin

  • You need a form in Forms.

Steps

  1. Click Config.
  2. Click Intelligence.
  3. Click Knowledge Base.
  4. Click Forms.
  5. Find the form you want to remove.
  6. Click Delete.
  7. Confirm the deletion.

Troubleshooting

  • If the form is still processing, then wait for the list to refresh and try again.
  • If the form does not disappear, then refresh the Forms list.
Onboarding, setup, org-level config