Update Your User Profile

Creation date: 6/12/2026 11:44 AM    Updated: 6/12/2026 11:44 AM

Overview

This article helps you update your personal account details in Calvient. You may need this when your name, phone numbers, profile photo, or signature changes.

Before you begin

  • You need to be signed in to Calvient.
  • You need access to the main navigation bar.
  • You should have your profile photo or signature file ready if you plan to upload one.

Steps

  1. Click your avatar in the bottom left navigation bar.
  2. Click My Profile.
  3. Click Profile.
  4. Review the Personal Information section.
  5. Review Email. This field is read-only.
  6. Enter your updated name in Name.
  7. Enter your updated mobile number in Mobile Phone.
  8. Enter your updated work number in Work Phone.
  9. Enter your updated fax number in Fax Number.
  10. Click Update Photo if you want to change your profile photo.
  11. Select the file you want to upload.
  12. Review the new photo preview.
  13. Go to the Signature section.
  14. Click the upload area that shows Click to upload signature if you want to add or replace your signature.
  15. Select the file you want to upload.
  16. Review the signature preview.
  17. Click Save Changes.
  18. Look for the success message Profile updated.

Troubleshooting

  • If Save Changes is disabled, then make a change first.
  • If you cannot edit Email, then that is expected. Email is read-only.
  • If the photo upload fails, then try the upload again.
  • If the signature upload fails, then try the upload again.
  • If you see Error saving profile, then confirm Name is filled in and try again.
  • If your updated photo or signature does not stay after upload, then click Save Changes to keep it.
Missing/duplicate alerts, routing issues