Overview
This article helps you update your personal account details in Calvient. You may need this when your name, phone numbers, profile photo, or signature changes.
Before you begin
- You need to be signed in to Calvient.
- You need access to the main navigation bar.
- You should have your profile photo or signature file ready if you plan to upload one.
Steps
- Click your avatar in the bottom left navigation bar.
- Click My Profile.
- Click Profile.
- Review the Personal Information section.
- Review Email. This field is read-only.
- Enter your updated name in Name.
- Enter your updated mobile number in Mobile Phone.
- Enter your updated work number in Work Phone.
- Enter your updated fax number in Fax Number.
- Click Update Photo if you want to change your profile photo.
- Select the file you want to upload.
- Review the new photo preview.
- Go to the Signature section.
- Click the upload area that shows Click to upload signature if you want to add or replace your signature.
- Select the file you want to upload.
- Review the signature preview.
- Click Save Changes.
- Look for the success message Profile updated.
Troubleshooting
- If Save Changes is disabled, then make a change first.
- If you cannot edit Email, then that is expected. Email is read-only.
- If the photo upload fails, then try the upload again.
- If the signature upload fails, then try the upload again.
- If you see Error saving profile, then confirm Name is filled in and try again.
- If your updated photo or signature does not stay after upload, then click Save Changes to keep it.