Manage Your Notification Settings

Overview

This article helps you manage the notifications tied to your account. You may need this when you want to choose which locations or resources notify you, receive unread notification digest emails, or receive fax status updates.

Before you begin

• You need to be signed in to Calvient.
• You need access to the main navigation bar.
• The available location and resource options depend on your organization’s setup.

Steps

1. Click your avatar in the top navigation bar.
2. Click My Profile.
3. Click Notifications.
4. Review the Notification Subscriptions section.
5. Click Edit if you want to change location or resource subscriptions.
6. Review the current Locations list.
7. Review the current Resources list.
8. Click Add Location if you want notifications for another location.
9. Enter text in Search locations....
10. Select the location you want to add.
11. Repeat the location search if you want to add more locations.
12. Click the close icon on a location tag if you want to remove that location.
13. Click Add Resource if you want notifications for another resource.
14. Enter text in Search resources....
15. Select the resource you want to add.
16. Repeat the resource search if you want to add more resources.
17. Click the close icon on a resource tag if you want to remove that resource.
18. Click Done when you finish editing subscriptions.
19. Review the Email Digest section.
20. Turn on Send unread notification digest emails if you want summary emails for unread notifications.
21. Select a value in Digest Frequency if the digest is on.
22. Review the Fax Notifications section.
23. Turn on or off Fax sent successfully as needed.
24. Turn on or off Fax transmission failed as needed.
25. Wait for each setting to save automatically.
26. Look for the success messages Email digest settings updated or Fax notification settings updated after you make changes.

Troubleshooting

• If you see No locations selected, then you do not have any current location subscriptions yet.
• If you see No resources selected, then you do not have any current resource subscriptions yet.
• If no results appear in Search locations..., then enter a broader search term or confirm there are more locations available to add.
• If no results appear in Search resources..., then enter a broader search term or confirm there are more resources available to add.
• If Digest Frequency does not appear, then turn on Send unread notification digest emails first.
• If you do not receive digest emails, then confirm you have unread notifications. Digest emails are only sent when unread notifications exist.
• If a notification setting does not update, then wait for the save message and try again.
• If you see Failed to update settings, then try the change again.